โNewโ devices arrive factory-sealed and untouched. Youโll unbox pristine hardware with full manufacturer warranty, original accessories, and zero prior handlingโguaranteeing the freshest out-of-the-box experience possible.
What Is Open Box?
Open Box items have intact, factory-new internals despite being removed from packagingโoften for display or inspection. We certify every component, ensuring you get the thrill of first use with a discounted price.
What Is Refurbished โ Manufacturer?
Manufacturer-refurbished units undergo brand-standard repairs, genuine part replacements, software updates, and rigorous final testing. They carry official brand warranties and perform like new, often at a lower cost.
What Is Refurbished โ Seller?
Seller-refurbished devices are expertly repaired and tested by certified partners. After passing our 120+ point QA, theyโre graded, cleaned, and backed by warrantyโoffering dependable performance at a bargain.
What Is Repaired?
Repaired gadgets had specific faultsโlike cracked screens or dead batteriesโprofessionally fixed. They then undergo full functional testing to ensure reliable everyday use.
What Is Pre-Owned?
Pre-owned devices show light past use but are fully functional. We grade cosmetic condition openly, letting you balance savings with appearance.
What Is Used โ Like New?
โLike Newโ units bear negligible signs of useโno dents, scratches, or wearโand function identically to brand-new models. Ideal for premium performance at reduced cost.
What Is Used โ Good?
โGoodโ devices may display light scuffs or surface marks but are 100% functionalโtested for battery health, connectivity, and performance.
What Is Used โ Acceptable?
โAcceptableโ items show obvious wearโscratches, sticker residue or small dentsโbut pass full operational tests. Perfect for budget-minded buyers or backup devices.
What Is a Showroom Unit?
Showroom units served as display pieces in stores. We refurbish and sanitize them, ensuring every feature works flawlesslyโoften at steep discounts.
What Is Unboxed but Unused?
These itemsโ packaging was opened but they were never powered on. Every accessory and cable remains pristineโgiving you new-like value at a discount.
What Is Customer Returned?
Often unopened or lightly handled, returned devices get a full inspection, grading, and warranty. You gain near-mint hardware with confidence.
What Is Shofus?
Shofus is Indiaโs premier platform for curated pre-loved, open-box, and manufacturer-refurbished electronics. Every device undergoes our 120+ point check, is graded transparently, and backed by easy warrantiesโso you save big, reduce e-waste, and buy with confidence.
How Do I Place an Order?
Browse our catalog, filter by device and condition, then click โBuy Nowโ or add to cart. Enter your shipping details, choose a payment method, and confirm. Youโll instantly receive an email/SMS confirmation and tracking once shipped.
What Payment Methods?
We support credit/debit cards (Visa, MC, Amex), net banking, UPI (GPay, PhonePe, Paytm), wallets, and EMIs through partner banks. Cash on Delivery is available in select locations for added flexibility.
How Do I Contact Support?
Our 24/7 support is reachable at 1800-123-456, email support@shofus.com, or live-chat/WhatsApp on our site for instant help.
How Do I Track My Order?
Log in, go to โMy Orders,โ and click โTrackโ for live shipment updates. We also push SMS/email notifications with tracking links once your package ships.
What Is Your Warranty Policy?
All purchases include a 6-month standard warranty on functionality. Extend coverage up to 12 months at checkout. Claims are handled swiftly with repair or replacement optionsโno fuss involved.