By providing a platform for second-hand electronics, Shofus helps reduce e-waste by extending the life of electronic devices. Our mission is to promote sustainable practices and ensure gadgets get a second life.
Yes, our customer support team is available to assist you with any questions or concerns. You can reach out to us via email or through our support portal.
Yes, we offer EMI options for selected products, allowing customers to pay in installments. You can check for EMI eligibility during the checkout process.
Refunds are processed within 5-7 working days after the returned product has been inspected and approved. The refund will be credited to the original payment method used for the purchase.
Yes, we offer a return policy for eligible products. If you're not satisfied with your purchase, you can return it within the return window specified on the product page. Please refer to our return policy for detailed information.
Shofus accepts multiple payment options, including:
Credit/Debit cards
Net Banking
UPI
Digital wallets
If you're interested in selling on Shofus, you can sign up through our vendor registration portal. Our team will review your application, and once approved, you can start listing your products.
Shofus works with verified and certified sellers who meet strict quality and performance criteria. Sellers must undergo a vetting process before they can list their products on the platform.
Delivery times vary based on your location and the availability of the product. Estimated delivery dates are mentioned on the product page before you place an order.
Yes, all products sold on Shofus come with a warranty. Warranty details vary depending on the product type and seller. Please check the product page for specific warranty information.
Placing an order on Shofus is easy. Simply browse through the categories or search for the product you want, add it to your cart, and follow the checkout process to complete the purchase.
Shofus offers a wide range of second-hand electronic devices, primarily focusing on:
Laptops (MacBooks, corporate laptops, gaming laptops, etc.)
Smartphones (iPhones, flagship Android models)
Computer accessories and more.
All products listed on Shofus go through a rigorous inspection process, including certification and quality control by trusted third-party partners like Blue Birch. Sellers are required to meet our standards before listing their products.
Shofus is an online marketplace for purchasing second-hand, refurbished, open-box, and gently used electronic products, mainly focusing on laptops, smartphones, and accessories. Our goal is to provide quality gadgets at affordable prices while reducing e-waste.
Fast shipping
Fast shipping all across the country
Authentic products
100% Authentic products
100% Secure payment
We ensure secure transactions
24/7 Support center
We ensure quality support
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Your Top Questions Answered
What Is New?
โNewโ devices arrive factory-sealed and untouched. Youโll unbox pristine hardware with full manufacturer warranty, original accessories, and zero prior handlingโguaranteeing the freshest out-of-the-box experience possible.
What Is Open Box?
Open Box items have intact, factory-new internals despite being removed from packagingโoften for display or inspection. We certify every component, ensuring you get the thrill of first use with a discounted price.
What Is Refurbished โ Manufacturer?
Manufacturer-refurbished units undergo brand-standard repairs, genuine part replacements, software updates, and rigorous final testing. They carry official brand warranties and perform like new, often at a lower cost.
What Is Refurbished โ Seller?
Seller-refurbished devices are expertly repaired and tested by certified partners. After passing our 120+ point QA, theyโre graded, cleaned, and backed by warrantyโoffering dependable performance at a bargain.
What Is Repaired?
Repaired gadgets had specific faultsโlike cracked screens or dead batteriesโprofessionally fixed. They then undergo full functional testing to ensure reliable everyday use.
What Is Pre-Owned?
Pre-owned devices show light past use but are fully functional. We grade cosmetic condition openly, letting you balance savings with appearance.
What Is Used โ Like New?
โLike Newโ units bear negligible signs of useโno dents, scratches, or wearโand function identically to brand-new models. Ideal for premium performance at reduced cost.
What Is Used โ Good?
โGoodโ devices may display light scuffs or surface marks but are 100% functionalโtested for battery health, connectivity, and performance.
What Is Used โ Acceptable?
โAcceptableโ items show obvious wearโscratches, sticker residue or small dentsโbut pass full operational tests. Perfect for budget-minded buyers or backup devices.
What Is a Showroom Unit?
Showroom units served as display pieces in stores. We refurbish and sanitize them, ensuring every feature works flawlesslyโoften at steep discounts.
What Is Unboxed but Unused?
These itemsโ packaging was opened but they were never powered on. Every accessory and cable remains pristineโgiving you new-like value at a discount.
What Is Customer Returned?
Often unopened or lightly handled, returned devices get a full inspection, grading, and warranty. You gain near-mint hardware with confidence.
What Is Shofus?
Shofus is Indiaโs premier platform for curated pre-loved, open-box, and manufacturer-refurbished electronics. Every device undergoes our 120+ point check, is graded transparently, and backed by easy warrantiesโso you save big, reduce e-waste, and buy with confidence.
How Do I Place an Order?
Browse our catalog, filter by device and condition, then click โBuy Nowโ or add to cart. Enter your shipping details, choose a payment method, and confirm. Youโll instantly receive an email/SMS confirmation and tracking once shipped.
What Payment Methods?
We support credit/debit cards (Visa, MC, Amex), net banking, UPI (GPay, PhonePe, Paytm), wallets, and EMIs through partner banks. Cash on Delivery is available in select locations for added flexibility.
How Do I Contact Support?
Our 24/7 support is reachable at 1800-123-456, email support@shofus.com, or live-chat/WhatsApp on our site for instant help.
How Do I Track My Order?
Log in, go to โMy Orders,โ and click โTrackโ for live shipment updates. We also push SMS/email notifications with tracking links once your package ships.
What Is Your Warranty Policy?
All purchases include a 6-month standard warranty on functionality. Extend coverage up to 12 months at checkout. Claims are handled swiftly with repair or replacement optionsโno fuss involved.